![]() Open Max and choose the Google Cast button rectangle with Wi-Fi symbol. Completely close the Google Home app and then reopen it. For more information, please consult the Chromecast forum: !forum/chromecastįor additional issues, please read our list of troubleshooting tips. Make sure the phone or tablet is connected to the same Wi-Fi network as your Chromecast. iPhone/iPad only If you are using an iPhone or iPad, make sure Bluetooth is turned ON. The number of devices connected to the network and length of time since the router was restarted may also impact performance. This free Chromecast alternative can stream 4K 5K 8K UHD videos from PC/Mac to TV losslessly. What else can I try?īandwidth and connectivity within your home Wi-Fi network may affect Chromecast performance. Download 5KPlayer for Windows or Mac, launch it. Connect to the Wi-Fi network that matches your Chromecast, TV or speaker with Chromecast built-in, Google Home, or TV or. Unplug the USB cable or power cable (depending on how the device is powered up).ģ. iPhone & iPad Android Unlock your iPhone Tap Settings Wi-Fi. Remove the Chromecast device from the HDMI slot.Ģ. For example, some customers have reported that turning off their anti-virus or ad-blocking app resolved their playback issues.Īlso, make sure that you have the most recent version of the RealTimes app on your device.įinally, restarting the Chromecast can also resolve this issue:ġ. This can occur if another app was recently installed that adversely affects network connectivity. Casting used to work fine, but now it doesn't. I uploaded a video to my Cloud Library and it still doesn't cast-why? When you download a movie or TV show from the iTunes store, iTunes stores it on your device in a way that does not allow other apps to access it therefore, it will not show up in RealTimes and can't be cast using our app. Restart Your Computer or Mobile Device 3. Why can't I cast iTunes TV shows or movies I've purchased? A few of the most common reasons for this include: Table of Contents 1. On your iOS device’s home screen (iOS 14 or later), tap. Make sure Local Network Access is enabled. To cast your Stories, you must upload them to Cloud first and play them from Stories > Cloud tab. Your Cast device isn’t showing up as an available device when casting from an app. Note: Photos cannot currently be cast from iOS devices. For more information, see: Optimal speeds for casting videos Make sure that your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Chromecast, or speaker or display. For streaming from camera roll, at least 4 Mbps is needed. For streaming from the Cloud, at least 1 Mbps is needed. If your videos are in a different format, or if the video bitrate is higher than 14 mbps, they will need to be uploaded to RealCloud first so we can convert them to a supported format for casting.Īlso, make sure you have enough bandwidth. Chromecast supports the formats listed here: This can depend on the format and size of the file you're trying to cast. Why can't I cast a video that's stored on my iPhone or iPad?
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